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🔴 Major Outage | 🟠Partial Outage | 🟢 Operational
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LiveChat offers a range of features including automated chatbots, customer support ticketing, knowledge base management, and integration with over 200 applications. These features are designed to improve customer engagement and streamline business operations.
LiveChat can significantly benefit e-commerce businesses by increasing inbound leads and sales. The software allows businesses to engage with customers in real-time, leading to improved customer satisfaction and retention.
Yes, LiveChat offers a free 14-day trial that allows businesses to explore its features and benefits without any credit card requirement.
LiveChat provides detailed reporting tools that offer insights into key performance metrics such as average response time and chat ratings. These insights help businesses make informed decisions based on customer interactions.
Yes, LiveChat can easily integrate with more than 200 applications, including popular platforms like Shopify, WordPress, and Mailchimp, allowing businesses to customize their customer service experience.
A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.
A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.
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